What we don’t insure:
- Items from a storage unit
- Items not packed, in boxes, by us
- All outdoor items
- Dents, Scrapes or Scratches
- Missing Items that were “loose” and not packed in a box properly.
- Televisions not packed, in a box, by us (packing services must be purchased)
Included with your move is Basic Insurance if extra insurance was not purchased.
Basic Insurance is based on the weight of the item for destroyed or non-fixable items (based off $.60 per pound per article) – not based off the value of the item or estimated cost to fix the item. OR up to 5% back, from the cost of the move, for all damaged items.
To submit a claim – please submit photos, of item(s), before your move and after. Photos must be submitted within 3 days.
Full Coverage is based on the total cost of all items in the house. We only sell insurance with a $500 deductible. An itemized invoice must be submitted for the cost of repairs.
To submit a claim – please fill out the form below. Once received we will reach out to collect photos, of item(s), before your move and after – and an invoice of the cost of repairs. Photos and invoice must be submitted within 30 days